Refund Policy / 退款政策

1. Money-Back Guarantee

7-day money-back guarantee. Eligible if fewer than 5 AI contents generated.
(7天退款保障。如生成少于5个AI内容，则符合退款条件。)

At Skywalker Labss, we stand behind the quality of our AI Creative Copywriter service. If you are not satisfied with your purchase within 7 days of your subscription, you may request a full refund, provided you have generated fewer than 5 AI content pieces during that period.

2. Eligibility Requirements

To be eligible for a refund, the following conditions must be met:

• The refund request must be submitted within 7 days of the initial purchase date
• You must have generated fewer than 5 AI content pieces using our service
• The refund request must be made through our official support channels

3. How to Request a Refund

To request a refund, please contact our support team:

• Email: liyou36500@gmail.com
• Include your account email and order details in your request
• Our team will review your request and respond within 2-3 business days

4. Processing Time

Once your refund request is approved, it will be processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase.Payments are securely processed via Stripe, and refunds will be handled through the same secure payment gateway.

5. Non-Refundable Items

The following are not eligible for refund:

• Subscriptions that have been active for more than 7 days
• Accounts that have generated 5 or more AI content pieces
• Enterprise or custom plans with special terms

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page, and your continued use of our service after such modifications constitutes acceptance of the updated policy.

7. Contact Us

If you have any questions about this refund policy, please contact us:

Email: liyou36500@gmail.com

Company: Skywalker Labss
Account Representative: HAOWANG
Domain: skywalkerlabss.com